Services Commercial & Industrial BRAND PROTECTION... Rigorous Sales Training Each new sales rep is fully trained on our client's procedures and apprenticed to ensure success. Our policies must be adhered to or the sales rep can be terminated. Carefully Controlled Sales All offers, promotional materials and call scripts are reviewed and approved in advance by our clients. Our conservative approach ensures that we use no hidden "gimmicks" to procure customers. All new accounts have a full understanding of what they are enrolling in. Dedicated Sales Force Our staff is paid well to do one thing - add to our client’s book of satisfied energy customers. Once we begin a sales and marketing campaign, we are dedicated to making that campaign a complete success for our client. Thorough Quality Control Procedures We monitor all sales reps closely to maintain high quality calls and to ensure proper client representation and brand protection. Our systems enable our clients to remotely monitor any out-going calls. Independent Customer Verification We use an independent company for a third party digitally recorded verification of each account that wants to enroll with our client. These recordings are available at any time for instant access by Customer Service. Do Not Call Laws We understand these laws and have a zero tolerance policy. We are registered with State and Federal "do not call" registries and comply fully with all guidelines.